Travelling from Johannesburg, take the R24 to the
airport, from Pretoria, take the R21. The airport
is visibly signposted from these approach roads.
A free of charge shuttle bus operates between all terminals and
the furthest car parks.
There are many car parks offering short and long
term parking, including an underground facility, as well
as outdoor and shaded parking. Please call the ACSA office, open
daily 24 hours (telephone: (0)11 921 6090/1) for additional parking
Companies Europcar, Imperial, Avis, Budget, Hertz, Khaya, National,
Siswe and Tempest are situated in Domestic Arrivals.
An assortment of approved taxi and shuttle
operators provide services between Johannesburg, Pretoria
and their neighboring suburbs. The service is managed by Izinga
Transport Management (Itram), Itram
reservations desks are situated in the baggage reclaim areas in
Terminals A and B.
For further information on public transport, please contact ACSA
(telephone: (0)11 921 6262). Taxi and shuttle ranks are situated
opposite the Terminal A International Arrivals, while buses and
coaches depart from the multi storey car park.
and help desks
Airport information desks are situated in International Arrivals
and Departures, and Domestic Arrivals. Information and flight details
are available via the airport helpdesk (telephone: (0)11 921 6262).
The Gauteng Tourism Authority Information Desk is located in the
International Arrivals Terminal (telephone: (0)11 390 3614 or 3602).
Money and communications
There are ATM's, bureaux de change and banks at the airport, as
well as a post office. Mobile telephone hire and wireless Internet
area also possible.
Eating and drinking
There are plenty of places to drink and eat. Food outlets include
coffee shops, a juice bar, a bakery, steak houses, and fast food
The airport has a wide selection of shops, including a duty free
A left luggage facility is accessible on the upper level of the
underground car park, just off the International Arrivals area.
Porters are available in the Arrivals hall and are renowned by bright
orange uniforms, visitors should not use unauthorised porters and
tipping is recommended.
There is a 24 hour medical clinic, an Islamic prayer room, a chapel
and baby changing facilities.
and business facilities
There is a Business Centre (telephone: (0)11 921
6991) with facilities including fax, telephone and secretarial services.
A Premier Conference Centre (telephone: (0)11 390
1084 or 1118), in the Domestic Terminal, offers 4 meeting rooms
seating up to 14 delegates, a seminar facility for up to 50 delegates
and a conference room for up to 120 delegates. A media conference
room is also accessible.
The airport has lifts (2 of them are equipped with
Braille) and ramps throughout the terminals. Disabled parking
spaces are accessible. The free shuttle service which assists the
distant car parking area can accommodate passengers in wheelchairs.
Disabled passengers without a disabled pass should contact the ACSA
- JIA help desk (telephone: (0)11 921 6262) for assistance. A golf
cart service which can assist disabled passengers operates
between the terminals and the car hire areas.
A small Transit Hotel is located at the airport.
The Holiday Inn Johannesburg International Airport (telephone: (0)11
975 1121) is within walking distance of the terminal and the 5 star
Airport Sun InterContinental Hotel (telephone: (0)11 9615400) is
located opposite the airport. The Holiday Inn Garden Court (telephone:
392 1062) is also nearby.
There are also budget establishments located nearby, information
on accommodation is accessible at the Gauteng Tourism Authority
Information Desk in International Arrivals. Most hotels operate
shuttle services to and from the airport.