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Last updated : Nov 2009
 
Kuala Lumpur International Airport
Kuala Lumpur International Airport - TravelPuppy.com
 Address Kuala Lumpur International Airport
64000 KLIA, Selangor, Malaysia
 Location The airport is located in Sepang about
55 kilometres (34 miles) south of Kuala Lumpur.
 Country code  60
 Airport code  KUL
 Telephone  (0)3 8777 8888
 Fax  (0)3 8926 5510
 Email  via airport web site
 Web site  www.klia.com.my
 
 
Time Zone

GMT + 8 hours

Number of Terminals

The airport has one terminal, the contact pier and satellite.

Transfers between Terminals

The courtesy Aerotrain operates between the contact pier and the satellite (time: about 2.5 minutes) every 3 to 5 minutes.

Directions

From Kuala Lumpur, take the (ELITE) North-South Central Link Expressway, or take the North-South Expressway and go south, turning off at the Nilai Interchange towards Salak Tinggi and the airport.

Parking

Passengers may park in blocks B and C of the covered short-term car park. The building is connected to the main terminal building and the Pan Pacific Hotel on level 2. Long-term parking is also available.

Car Hire

Car rental companies are Avis, Budget, Hertz, National and Thrifty, operating 24-hour desks on the Arrivals level in the main terminal building. You can pick-up and return vehicles at designated counters in the covered car park on the ground level of Block D. Chauffeur driven cars can be booked through prior reservation with hotels.

Public Transport

Rail

The KLA Ekspres is an express rail service between the airport and KL City Air Terminal (KLCAT) at Kuala Lumpur's Sentral Station. The KLA Ekspres runs every 15 minutes from 5.00 am - 1.00 am (time: 28 minutes). Tickets can be bought at vending machines or ticket counters at the airport, KLCAT, or at travel agents and hotels. Seat reservations are not required and frequent travelers discount tickets are available. KLIA Transit is another high-speed train between the airport and KLCAT but with stops at three major townships: Salak Tinggi, Putrajaya/Cyberjaya and Bandar Tasik Selatan. KLIA Transit runs every 30 minutes, 5.32 am - 0.32 am (time: 37 minutes). Sentral Station is situated on the edge of Kuala Lumpur's Central Business District and is a transfer point for major rail systems including the KLIA Ekspres, KLIA Transit, KTM Intercity, KTM Komuter, Putra LRT, KL Monorail and STAR LRT.

Road

Taxis are located on the Arrivals level. Passengers can purchase a coupon at taxi counters on the Arrivals level. Do not use taxis offered by illegal operators. The two types of services are: Premier and Budget and fares are based on a zoning system. Buses: Express buses to Kuala Lumpur and local buses to Nilai KTM Komuter station operate from the bus station on the ground floor of Block C in the covered car park. Tickets for express buses can be bought at the ticket counters in the Arrivals hall and at the bus station from 6.30 am - 11.30 pm. Visitors can also take a bus to Hentian Putra in Kuala Lumpur or to Seremban.

Help Desks and Information

There is a tourist information counter in the arrivals area in front of the Aerotrain station. The help desk is located in the contact pier close to the escalators that lead to the immigration hall. The Visitors Service Centre which provides information on airport services, facilities including tourist information is located in the baggage reclaim hall. The Travelers Services Centre in the arrivals area provides 'meet and greet' facilities and travel arrangements (telephone: (0)3 8776 4571; fax: (0)3 8787 4196). An information counter is between check-in rows E and F on the Departures level of the main terminal building. Info kiosks or touch-screen information booths are situated throughout the airport.

Airport Facilities

Money and communications

The bank is located on the ground floor of Block C in the short-term car park, close to the bus station. Bureau de change and ATM's are on the Departures and Arrivals levels in the main terminal building, and in the satellite area of the Arrivals hall. The post office is on the Departures level in the main terminal and open from Monday - Saturday 8.30 am - 5.00 pm.

Eating and drinking

There are a number of fast food outlets, snack bars, restaurants and cafés, catering to all tastes.

Shopping

Many shops as well as duty free are in the satellite area and on level 5 in Departures and level 3 in Arrivals.

Luggage

Left luggage centres are on the public area on the Departures and Arrivals levels. Coin-operated lockers are available in the satellite area. A luggage delivery service with service to most cities in the world is available from counter J42 on the Departures level of the main terminal building.

Other facilities

Nursery/baby changing facilities can be found throughout the airport. There is an emergency sick bay in the satellite area while the medical 24-hour clinics are on the Arrivals concourse. Pharmacies are available in the main terminal building and in the satellite area. Smoking lounges are adjacent to gate C1 in the satellite and gate B1 on the Domestic level. Many airlines have lounges available for their passengers. These are located on the mezzanine level in the satellite.

Conferences and Business Facilities

The Plaza Business Centre (telephone: (0) 3 8787 2323; fax: (0) 3 8787 2727) is on the mezzanine floor in the satellite and is equipped with Internet facilities, fax, postal and secretarial services. There is also a business centre at the KLIA Pan Pacific Hotel (telephone: (0) 3 8787 3333; fax: (0) 3 8787 5555) with fax facilities, Internet, workstations and secretarial services.

Disabled Facilities

Disabled facilities are ramps, lifts, wheelchair-accessible toilets and adapted telephones. Travellers should advise their airline about their needs in advance to arrange personal assistance. Disabled car parking spaces are available on level 2 in the covered short-term car park, near the link bridges, that connects to the terminal.

Airport Hotels

The airport hotel is Pan Pacific KLIA, a 5 minute walk from the airport and is connected to the car park and main terminal building at level 2. Some of the many hotels in Kuala Lumpur City include the JW Marriott Kuala Lumpur, Sunway Lagoon Resort Hotel, and Ritz-Carlton Kuala Lumpur. Discounted bookings can be made through DirectRooms.com