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Last updated : Nov 2009
Amsterdam Airport Schiphol
Amsterdam International Airport - TravelPuppy.com
 Address Amsterdam Airport Schiphol,
PO Box 7501, 1118 ZG Schiphol,
The Netherlands
 Location The airport is located 15km (9 miles) southwest of
 Country code 31
 Airport code AMS
 Telephone (0)900 7244 7465 (Netherlands only) or (0)20 794 0800
 Fax (0)20 604 1475
 Email info@schiphol.nl
 Website www.schiphol.nl
Schiphol, located 15km (nine miles) southwest of Amsterdam, is the fourth largest airport in Europe, with over 90 airlines flying to over 220 destinations. Schiphol ranks fourth behind London Heathrow, Frankfurt, and Paris Charles de Gaulle and has repeatedly been voted Best Airport in Europe by readers of Business Traveller Magazine.

Number of Terminals


Major airlines

The national airline, KLM – Royal Dutch Airlines (telephone number: (020) 474 7747), flies direct to all major European, North American and Asia-Pacific cities.

KLM UK (telephone number: 020) 474 7747) flies to London Stansted and several regional airports throughout the UK.

Transavia (telephone number: (020) 406 0406), 80 per cent of which is owned by KLM, operates scheduled flights to London Gatwick and Barcelona. Transavia has also recently launched a budget offshoot, using Schiphol as its hub, called Basiq Air (telephone number: (0900) 0737).

On the domestic front, KLM Cityhopper (telephone number: (020) 648 3456) operates services between Amsterdam and Eindhoven.

Other major airlines serving the airport include Air France, British Airways, Cathay Pacific, China Airlines, Easyjet, Egypt Air, Northwest Airlines and Virgin Express and Continental Airlines.

Approximate Flight times to Amsterdam:

 From London 50 minutes
 From New York 7 hours
 From Los Angeles 10 hours 25 minutes
 From Toronto 7 hours
 From Sydney 21 hours 20 minutes (plus stopovers)

Arrival/departure tax

This is included in the airline ticket.

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Airport facilities

Money and communications

There are numerous banks, which also offer VAT reclaim facilities, ATMs, currency exchange machines and bureaux de change. The post office is located in Lounge 2, and mobile telephone hire at the Telecom Rentcenter at Schiphol Plaza. Multiphone multimedia telephone units, which can be used for telephoning, Internet access and an SMS service, are situated throughout the airport. Wireless Internet is available in designated communication zones in the terminal building.

Eating and drinking

There are numerous restaurants, cafés and bars situated throughout the terminal building.


There are numerous shops, including duty-free and a 24-hour supermarket, at Schiphol Plaza (before security) and on both sides of immigration. A duty-free pre-order and collection service is available online.


Seal & Go, at various locations in the Departures check-in area (telephone number: (0)20 316 4289) seals luggage (irrespective of size) within one minute. Lockers are situated throughout the terminal.

Left-luggage is open daily in the basement between Arrivals 1 and 2 (telephone number: (0)20 601 2443). There are free trolleys and a porter service (telephone number: (0)20 601 2303) is available on request. There is a lost and found office.

Other facilities

The airport has a medical centre, 24-hour emergency medical services (telephone number: (0)20 649 2566) and a pharmacy. There is a fully equipped baby room and several play areas on Holland Boulevard, baby change facilities are provided in the toilets. Massages, a casino and a prayer room are also available.

Business facilities

The Schiphol Business Centre (telephone number: (0)20 653 2480) hires out offices equipped with fax, PC and telephone facilities, as well as a secretarial services. There is also a conference room with telecommunication facilities. The Communications Centre (telephone number: (0)20 653 1852) provides passengers with Internet facilities, mini-offices, a post office and a telephone centre with full telecommunication facilities and wireless Internet connection is available too.

The Skyport Business Centre (telephone number: (0)20 654 1600) hires out meeting rooms accommodating between two and 22 delegates, which can be reached directly from both Arrivals and Departures. Secretarial services, catering, video and teleconferencing, a hotel reservation service and check-in are also available. Computers, fax machines and mobile telephones can be hired from Telecom Rentcentre (telephone number: (0)20 653 0999) in Schiphol Plaza. Major airlines have executive lounges, which offer limited business facilities.

Information and help desks

Information desks are located before passport control in Schiphol Plaza, halls 2 and 3 in Arrivals, and behind passport control in Lounges 2 and 3. Eight transfer desks, situated on the piers, offer information on transfers and connecting flights. Multiphone units, with touch-screen technology for information on the airport, are located throughout the airport terminal. The Customer Contact Centre (telephone number: +800 7244 7465) can provide further information. The VVV Holland Tourism Information Office is situated in Arrivals hall 2, with tourist information and an accommodation reservation service.

Driving Directions

The airport is located off the A4 motorway, which links Amsterdam, The Hague and Rotterdam. The exit to the airport is clearly signposted.

Car Parking

There are two short-term car parks (P1 and P2), both connected to the terminal and Schiphol Plaza by covered walkways, recommended of stays for up to 48 hours.

Long-term parking is available in an open-air car park (P3), situated 4km (2.5 miles) from the terminal building. A free 24-hour shuttle bus links P3 with the terminal. There is also a luxury car park (P7). A VIP valet service is also available, reservations are required (telephone number: (0)900 7244 7465 (Netherlands only) or (0)20 794 0800).

Car Hire

Car hire companies are located in Schiphol Plaza and include Avis, Budget, Hertz, National Car Rental and Sixt.

Transport to the city


There is a railway station in the terminal’s central hall, under Schiphol Plaza, direct trains run to Amsterdam Centraal Station approxmiate journey time is 15 minutes. Night trains serve Utrecht, Amsterdam Centraal Station, Leiden, The Hague, Delft and Rotterdam.

The reservation-only, high-speed Thalys train serves major European cities.
Other international services run to Berlin, Hannover and Leipzig. NS (Dutch Railways) ticket machines and desks are located in the baggage reclaim halls 1, 2 and 3, and Schiphol Plaza.



Schiphol Travel Taxis are available from outside Schiphol Plaza, journey time into Amsterdam is 15 minutes. Taxis can be booked in advance on the airport’s website.


Public buses run regularly to Amsterdam and other cities. Bus nos.197 and 370 (interliner) run to Amsterdam city centre and Amsterdam Zuid. Buses depart from platform A7, in front of the Arrivals hall 2.


Many hotels offer a free airport shuttle service to guests. The Connexxion Airport Hotel Shuttle (telephone number, (0)20 405 6506) is a daily hotel shuttle service running from the airport to over 55 hotels in and around Amsterdam.

Airport hotels

Hotel Mercure Schiphol Terminal Hotel (tel: (0)20 604 1339; is located within the terminal building, beyond customs. The hotel offers shower facilities 24 hours a day, as well as day room and overnight facilities. There are a number of hotels in the Schiphol area, most of which offer a free shuttle service to the airport. Hotels include the Bastion Hotel Amsterdam Airport Schiphol (tel: (0)23 562 3632), Courtyard Marriott Amsterdam Airport (tel: (0)23 556 9001), Crowne Plaza SPC (tel: (0)23 565 0000), Dorint Airport Hotel (tel: (0)20 658 8111), Golden Tulip Barbizon (tel: (0)20 655 0550), Hilton Amsterdam Airport Schiphol Hotel (tel: (0)20 710 4000), Van de Valk Hotel Schiphol A4 (tel: (0)252 675 335), Ibis Amsterdam Airport Schiphol (tel: (0)20 502 5100), Radisson SAS Hotel Amsterdam Airport Schiphol (tel: (0)20 655 3131) and the Sheraton Hotel (tel: (0)20 316 4300).

Useful travel links
Hot Spots air security international daily reports
IATA international air transport association